Internal customers are members or staffs or outside suppliers of an organization who are directly associated with that organization. This means, if one department or individual within an organization supplies another such within the same organization with goods or services, then the latter is described as the internal customer of the former. For example, a dispatch department can...

External customers, on the other hand, are the people who are not directly associated with the organization. An external customer is someone who pays the employer, and ultimately facilitates their paycheck.  In the modern competitive market, the scope of external customers is really huge as there is a lot of preference open before them. If the products or...

The Institute of Bankers Authority Already Published 88th IBB Banking Diploma Result 2019 [Examination Year 2018]. 88th Banking DiplomaExam was Held 23rd November 2018. A huge number of candidates appeared in the 88th IBB Banking Diploma Exam 2018. The JAIBB and DAIBB exam result has published here as well as http://www.ibb.org.bd.  The Details DAIBB Result- DAIBB(Subject Wise Pass) AB Bank Limited Agrani Bank...

The Institute of Bankers Authority Already Published 88th IBB Banking Diploma Result 2019 [Examination Year 2018]. 88th Banking DiplomaExam was Held 23rd November 2018. A huge number of candidates appeared in the 88th IBB Banking Diploma Exam 2018. The JAIBB and DAIBB exam result has published here as well as http://www.ibb.org.bd.  The Details JAIBB Result- JAIBB(Subject Wise Pass) AB Bank Limited Agrani Bank...

A power of Attorney is a document duly stamped as per Stamp Act and given by a customer to his banker, authorizing his attorney or agent named therein to operate the account. The banker should ensure that the document: 1)    gives specific authority to the named person to operate the named account on behalf of the customer, 2)   ...

Merchant banking is a service oriented industry. Merchant banks all over the world carry out the same set of services. In India, merchant banks carry out the following functions and services, specifically: 1. Corporate Counselling 2. Project Counselling 3. Pre-investment Studies 4. Capital Restructuring 5. Credit Syndication 6. Issue Management and Underwriting 7. Portfolio Management 8. Working Capital Finance 9....

Merchant Banking is a combination of banking and consultancy services that banks provide to its customers. It renders consultancy, to its clients, for various matters such as financial, marketing, managerial and legal. Consultancy refers to provide advice, guidance and service for a fee. It helps a businessman in commencing a business. It helps to raise (collect) finance. It...

Lending is the most profitable business of a commercial bank, but it is highly risky too. Leading is always accompanied by the credit risk arising out of the borrowers’ default in repaying the money. A banker should, therefore, manage his loan business in a safe and profitable manner. Liquidity means ease of conversion of an asset into cash....

Lending is the most profitable business of a commercial bank, but it is highly risky too. Leading is always accompanied by the credit risk arising out of the borrowers’ default in repaying the money. A banker should, therefore, manage his loan business in a safe and profitable manner. The safety of funds is the most important guiding principle...

Financial inclusion or inclusive finance is that the delivery of economic services, at cheap costs, to sections of deprived and low financial gain segments of society. Unrestrained access to public product and services is that the trigonometric function qua non of an open and economical society. It is argued that as banking services area unit within the nature...