Organization and Management Question Dec 2013
Posted by Ripon Abu Hasnat on Wednesday, September 10, 2014 | 0 comments
THE INSTITUTE OF BANKERS,
BANGLADESH (IBB) Banking Diploma Examination, December, 2013
JAIBB
Organization & Management (OM)
Time-3 hours
(N. B. The figures in the right
margin indicate full marks. Answer any five questions.)
1. (a) What is meant by management
organization?
(b) Distinguish between formal and
informal organization.
(c) State the differences between
entrepreneur and intrapreneur.
2. (a) What do you understand by
Human Resource Development? Why is it necessary?
(b) Discuss briefly the I-IRD
evaluation steps.
(c) Describe the ethical issues
involved in conducting FIRD evaluation.
3. (a) 'Management is based on
environment.'- Discuss.
(b) Discuss the elements of
internal and external environment of an organization.
4. (a) Define group. Explain the
five-stage group development model.
(b) Define roles. What are the
different issues associated with roles? Explain.
(c) When and why group decisions
are effective?
5. (a) What is meant by 'business
ethics'?
(b) What ethical guidelines should
a bank manager follow?
(c) What is meant by code of
conduct?
6. (a) Discuss the nature and
importance of the lowest level of management.
(b) What is meant by span of
supervision?
(c) What factors are to be
considered in determining the optimum span of supervision?
7. (a) "Coordination is not a
separate function of management. It is the essence of management."—Explain.
(b) Following Harold Koontz,
justify the indusion of staffing as a function of management.
(c) Fallowing Henri Fayol, distinguish
between unity of command and unity of direction.
8. (a) Distinguish between
intrapersonal and interpersonal conflict.
(b) Discuss the principles of
human resource management.
(c) Distinguish between morale and
motivation and explain their 8 impact on employee behavior.
9. (a) Explain the concept of
social responsibility.
(b) Discuss the ways of promoting
social responsibility.
(c) "The managers of business
organizations have responsibility to the interest groups and not to the society
at large." Do you agree? Explain your answer.
10. (a) Define recruitment and
selection.
(b) Briefly discuss the steps in a
selection procedure.
(c) The process of job analysis
generates three outcomes job description, job specification and job evaluation.
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