Organization and Management Questions, May, 2011
Posted by Ripon Abu Hasnat on Tuesday, September 16, 2014 | 0 comments
Banking Diploma
Examination— May, 2011
JAIBB
ORGANIZATION AND
MANAGEMENT (OM)
[N.B. — all questions are of equal value.
Answer any five questions.]
1. a) what is meant by organizational behavior? Why is it
necessary to study organizational behavior?
b) What are the goals of organizational behavior?
c) What are the factors
influencing organizational behavior?
2. a) Define performance management.
b) Discuss the factors to be considered in
performance management.
C)
Discuss the role of a manager in performance management.
3. a) What is strategic planning? What are the steps
in strategic planning?
b) Discuss the good features of strategic planning.
c)
Conduct
SWOT analysis of your chosen enterprise.
4. a) Discuss the purposes of control with a diagram.
b)
"Effective
control depends upon good observation." Explain the statement.
c)
Distinguish
between a programmed decision and a non-programmed decision.
5. a) What is meant by optimum span of supervision?
b)
What
are the factors to be considered in determining the optimum supervision.
c)
Mention
the merits and demerits of centralization.
6. a) What is E-Commerce? State its features.
b)
What
is meant by on-line banking? State its merits and limitations.
c) Discuss the future of a computer-based information
system of a commercial bank.
7. a) What is leadership? What are the leadership
traits?
b)
"All
managers are leaders but all leaders are not managers." Explain the statement.
c)
What
are the three of skills used by leaders?
8. a) What is orotanizaional
behavior modification?
b)
What
are the conditions for successful implementation of OB mod?
c) Distinguish between positive reinforcement and
negative reinforcement.
9. a) Distinguish between the science of management
and the art of management.
b) Define and give examples of concept,
principle and theory.
c)
State
the management principles as elven by Henri Fayol.
10. a) Define the
following types of organization and the advantages and disadvantages of each of
them:-
a) Functional departmentation;
b) Geographic departmentation;
c) Product departmentation;
d) Matrix departmentation.
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