Organization and Management Questions, May, 2012
Posted by Ripon Abu Hasnat on Tuesday, September 16, 2014 | 0 comments
Banking
Diploma Examination— May, 2012
JA1BB
ORGANIZATION
AND MANAGEMENT (OM)
[N.B.
- The figures in the right margin indicate full marks. Answer any five
questions.]
1.
a) Define an organization and state why management is essential for any
organization.
Narrate
the characteristics of good management.
'Management
is situational'.
'Management
is universal'.
Explain
how both of the above statements are true.
2.
a) Define concept, principle and theory.
Distinguish
between the science of management and the art of management.
State
the management principles as enunciated by Henri Fayol.
3.
a) Define organizational behavior and state its importance.
Discuss
the various roles played by managers.
Discuss
the three types of skills essential for managers.
4.
a) Define productivity.
What
benefits may you get for your organization from labour productivity? -
What
do you understand by benchmarking, outsourcing and CAD/CAMS?
5.
a) What is leadership?
"All
managers are leaders but all leaders are not managers." Do you agree?
Justify your
answer.
c)
What are the major findings of the Michigan and Ohio State Studies of
leadership behavior?
6.
a) State the bases of motivation.
Explain
the importance of personality in individuals motivation.
Discuss
the expectancy model of motivation
7.
a) Define stress.
b)
Identify the causes of stress in your organization and state how you can manage
it.
c)
Discuss the "Big Five" model of personality.
8.
a) What is job satisfaction?
b)
State why it is considered as an important dependent variable in an
organizational behavior model.
c)
Give your opinion about the relationship between job satisfaction of employees
and
their
productivity.
9.
a) What is management by objectives?
Discuss
the process of MBO.
Discuss
the applicability of MBO in Banking operation.
10.
a) Define co-ordination.
Distinguish
between line and staff position.
Discuss
the reasons for delegation of authority.
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