Organization and Management Questions, November, 2011
Posted by Ripon Abu Hasnat on Tuesday, September 16, 2014 | 0 comments
Banking
Diploma Examination-November, 2011
JAI BB
JAI BB
ORGANIZATION
AND MANAGEMENT (OM)
[NB: All questions are Equal value. Answer any
five questions.]
1. a) Define an open
system and a close system and give at least one example of each.
b) Distinguish between
scientific management and behavioral management.
c) "A manager must
be a leader of employees.- Explain.
2. a) Define charismatic
leadership.
b) As a manager of a
branch of a bank which type of leadership style would you choose from Blake and
Mouton's managerial grid? Please explain.
c) Is it possible for a
manager to be both task-oriented and employee-oriented at the same time?
3. a) Define conflict.
b) "Conflict and
competition are not similar terms:' - Explain.
c) Discuss the different
types of conflict management styles.
4. a) What is
motivation? What are the primary and secondary' needs?
b) Discuss the
relationship between motivation and job satisfaction.
c) To what extent and
how is money an effective motivator?
5. a) Distinguish
between mission and vision.
b) "Planning and
control are 'Siamese twins.' Explain.
c) How do you plan for a
typical organization in a dynamic environment?
6. a) What are the most
commonly used tests in the selection process of managers? State their
limitations.
b) What is involved in
orientation of new employees?
c) State the advantages
and disadvantages of a policy of promotion from wither.
7. a) What is meant by
productivity?
b) What are the various
productivity measures that may be used in measuring productivity of a commercial
bank?
c) State what measures you
would suggest to enhance the productivity of a commercial bank.
8. a) Discuss the
ethical issues in information technology (IT).
b) What is meant by
mobile banking? State its merits and demerits.
c) “Business and
government influence each other.” Discuss with examples.
4. a) Discuss the steps
in the control process
b) Distinguish between
feed-back and feed-forward control.
c) What are the
requirements of effective control?
10. Write short notes on
any four of the following:-
a)
Management by exception;
b)
Strategic planning;
c)
Inter-branch reconciliation:
d)
Job description;
e)
E-commerce.
You can subscribe by e-mail to receive news updates and breaking stories.
0 comments for "Organization and Management Questions, November, 2011"
Leave a reply